BUSINESS SERVICE MANAGEMENT (BSM)
Right now, do you know exactly how you’re matching your Service/Operational Level Agreements (OLA/SLAs)? Can you see clearly how IT Operations has supported your business objectives over the past month? The past year?
With business technology environments becoming ever more complex, distributed, and crucial to the overall operational success of businesses, and SaaS and software-defined network models drastically improving usability and further blurring the line between IT and business objectives, shouldn’t you expect that same holistic, business service-oriented approach from your technology monitoring solution?
BSM is the integrated, service-oriented management strategy whereby users achieve holistic viewing of all information systems, IT infrastructures, and services. This means process views that recognize and correlate the relationships between elements across technological and departmental domains, thereby putting performance metrics in context to support business and IT objectives.
Traditional BSM systems, due to product complexity, acquisitions, integrations, and maintenance costs, made the achievement of true BSM impractical for the vast majority of IT organizations – until now!
Centerity is designed as an all-encompassing, enterprise-class platform capable of capturing performance metrics from all layers of the monitoring stack including the physical, network, and application layers. An additional synthetic end-user experience layer allows metrics to be correlated and analyzed per defined business processes and Service Level Agreements (SLAs) to give organizations a comprehensive view of IT availability, performance, and status. This includes the holistic monitoring of cloud assets whether in public, private, physical, or virtual environments (VMware, Hyper-V, etc.) and SaaS services.
Service-oriented BSM monitoring is the only integrated, efficient way to view and manage complex, hybrid technology environments in modern businesses and Centerity is the only monitoring solution capable of delivering it. Join us in defining the new rules of business IT monitoring–your rules!
at an Affordable Price
Maintenance, and Training Costs
Reduces the Number of Technology
Components Needed and the Number of Vendors Required
Flexible, and Adaptable
Compliance and Monitoring
Integration via Tight Module Integration