Next-Gen Business Service Management

A New Path to Integrated, Service-Centric IT Availability,
and Performance Monitoring

BUSINESS SERVICE MANAGEMENT (BSM)

 

Right now, do you know exactly how you’re matching your Service/Operational Level Agreements (OLA/SLAs)? Can you see clearly how IT Operations has supported your business objectives over the past month? The past year?

 

With business technology environments becoming ever more complex, distributed, and crucial to the overall operational success of businesses, and SaaS and software-defined network models drastically improving usability and further blurring the line between IT and business objectives, shouldn’t you expect that same holistic, business service-oriented approach from your technology monitoring solution?

 

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BSM is the integrated, service-oriented management strategy whereby users achieve holistic viewing of all information systems, IT infrastructures, and services. This means process views that recognize and correlate the relationships between elements across technological and departmental domains, thereby putting performance metrics in context to support business and IT objectives.

 

Traditional BSM systems, due to product complexity, acquisitions, integrations, and maintenance costs, made the achievement of true BSM impractical for the vast majority of IT organizations – until now!

 

See Business Services in Action!

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Centerity is designed as an all-encompassing, enterprise-class platform capable of capturing performance metrics from all layers of the monitoring stack including the physical, network, and application layers. An additional synthetic end-user experience layer allows metrics to be correlated and analyzed per defined business processes and Service Level Agreements (SLAs) to give organizations a comprehensive view of IT availability, performance, and status. This includes the holistic monitoring of cloud assets whether in public, private, physical, or virtual environments (VMware, Hyper-V, etc.) and SaaS services.

 

Service-oriented BSM monitoring is the only integrated, efficient way to view and manage complex, hybrid technology environments in modern businesses and Centerity is the only monitoring solution capable of delivering it. Join us in defining the new rules of business IT monitoring–your rules!

 


Benefits

True Enterprise BSM
at an Affordable Price
Clear View for
Managerial Level
("C" level)
Substantial Reductions in Integrations,
Deployment,
Maintenance, and Training Costs
Unified Platform
Reduces the Number of Technology
Components Needed and the Number of Vendors Required
Increased Uptime
Reduced MTTR
Fast Deployments,
Highly Scalable,
Flexible, and Adaptable
Low TCO and Rapid ROI

Solution

Business Service Awareness via
Process Modeling
Service Level
Agreement (SLA)
Compliance and Monitoring
Cross-Platform and Cross-Functional
Integration via Tight Module Integration
End User Experience Trend Analysis via Complex Synthetic Transaction Execution
Extensive Library to Collect Operational Health and Activity KPI’s
Agent-Less and Agent-Based Methods
Auto-Discovery and Topology Layouts of Virtual Environments
Comprehensive
Inventory Discovery
Advanced Policy Mechanism for Rapid Development and Seamless Maintenance
Dynamic Dashboards Combined with Customized Maps Builder
Dynamic and Static Threshold Alerts
Application Program Interface (API)


Download our Latest Brochure on our Business Service Management Capabilities!

 

BSM Brochure