Real-Time AIOps for OEMs
Centerity allows technology vendors to continuously manage their systems throughout the world. With enterprise and carrier-class analytics, Centerity provides real-time data that helps OEMs ensure performance and availability, and to proactively identify maintenance requirements.
Know Your SLA – Know Your Customer’s Business!
Centerity allows OEMs to see and measure product performance in the context of operating environment and service level agreement. With Centerity, technicians get actionable information to quickly diagnose problems that affect downtime, MTTR, operational complexity and OPEX.
Centerity enables OEMs to deliver customized solutions to customers, providing executive dashboards and live visual layouts containing real-time SLAs about system performance as well as vital analytics, statistics, consolidated reports and smart notifications.
Collaborative Customer Visibility
Centerity allows OEMs to share their view of comprehensive system visibility with customers, providing a unique opportunity to expand customer engagement. Centerity allows OEMs to differentiate their products by showing customers real-time views of their business environment customized to reflect the way they operate. Customers can visualize the vendor’s product performance in the context of other operational systems in a clear, intuitive way.
Predictive Maintenance Based on Business Risk
OEMs that monitor their technology remotely are confronted with thousands of automated alerts each day but understanding which alerts pose real problems is a challenge. Pattern matching for correlations and tracking trends is a good start, but predictive maintenance programs depend on prioritizing risks, which requires tying each potential defect back to customer SLAs and business impact.
Centerity allows OEMs to monitor multiple customers in a secure, efficient way, providing IT Operations with a single pane of glass and real-time executive dashboards for each client and for each subsystem within each client. Our award-winning, next-gen technology supports multi-user management, federated scalability and a web-based GUI to allow customized dashboard, remote and mobile access as well as many other advanced features for multi-client monitoring and management.
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