Centerity BSM & IT Performance Analytics Platform (Use Case #5 – Creating Transparency & A Common Purpose)
Best Practices in Performance Analytics for Big Data Environments (SAP HANA, Hadoop, Enterprise Applications)
Use Case #5 – Creating Transparency & A Common Purpose
- A Single Truth
- The Power of Sharing Information and Goals
Use Case Overview
Many organizations are challenged due to technical specialization within its departments. This leads to siloed goals aligned only with the technology layer of immediate concern.
To make organizations more service and application centric, IT needs to share information on organizational goals and service level status. By sharing information across technical and functional domains, people have better insights into performance, availability, and continuity. This inspires employees to think about service and business value and less about their individual domains in isolation. Centerity can be that single point of truth for the entire organization providing one view of the entire stack so everyone is working from the same baseline and towards common goals.
Executive Dashboards and BSM views highlight organizational goals and deliverables that transcend individual technologies and priorities.