Centerity Brings Predictive Performance Analytics to the Harris VIDA® Emergency Communications Platform

The Harris Voice, Interoperability, Data, and Access (VIDA) Platform

The Harris VIDA services platform provides Critical Services, Converged Communications, and Integrated Applications within a fully scalable, full-featured communications (PSPC) market.

VIDA is a fully integrated solution providing unified interoperable communications for voice, data, and applications across a multitude of technologies ranging from LMR narrowband to LTE broadband data networks. By providing optimal technologies that meet each user’s needs, the VIDA services platform supports the co-mingling of selected technologies that best serve the diverse needs of all user groups operating on the system. VIDA core networks are widely deployed in hundreds of public safety systems today, providing mission-critical communications to hundreds of local, state, and federal enterprises and agencies.

Centerity’s Unified IT Analytics Platform

In order for Harris to offer deeper analytics and management of the emergency communications solutions to its clients, it requires a flexible IT monitoring solution that scales to provide real-time business process views of performance and availability, while being robust and flexible enough to incorporate a vast array of constantly shifting advanced communications technologies. The Centerity solution offers an enhanced analytics solution to the extensive infrastructure of the VIDA platform including Harris’s own multi-channel MASTR V sites, Cisco routers, Symphony™ Dispatch Consoles, and many other proprietary and third party devices.

“We felt Harris needed a carrier-class IT Analytics platform that could supplement its existing monitoring capabilities, as well as provide enriched performance metrics,” says Centerity COO Marty Pejko. “Due to the unique advantages of our unified platform deliverable as a single software appliance, we were the only solution that could offer Harris and its clients the coverage capabilities needed to stay on top of all the critical IT services involved.”

Next Generation Partners: Centerity and Harris

This OEM relationship will transform the emergency network solutions landscape. Combining Centerity’s unique fully-featured, unified, approach to IT monitoring with Harris’s vast communications infrastructure options will serve as notice to the entire industry that there is a better way to analyze and manage emergency communications technology.

“We are very excited about the added value we’ll be passing on to our clients with Centerity,” says Joel Morgan, Engineering Manager at Harris Communications. “The cornerstone of Harris’ business is the reliability and extensibility of our clients’ networks. These clients cannot afford any downtime and we’ve found an ideal partner in Centerity to help us achieve the system performance and availability our customers demand.”

For more information on Harris’ PSPC Solution visit:

Click here to download our solution overview on Harris VIDA!